by Greg Ross
4.1 (11 reviews)
CYAN Backup
Backup your entire WordPress site and its database into a zip file on a schedule. Remote storage options include FTP, SFTP and FTPS.
Compatible with WP 6.8.3
v2.5.5
Current Version v2.5.5
Updated 1 month ago
Last Update on 05 Nov, 2025
Synced 4 days ago
Last Synced on
Rank
#10,617
—
No change
Active Installs
300+
—
No change
KW Avg Position
184
—
No change
Downloads
35.9K
+5 today
Support Resolved
0%
—
No change
Rating
82%
Review 4.1 out of 5
4.1
(11 reviews)
Next Milestone 400
300+
400+
235
Ranks to Climb
-
Growth Needed
8,000,000
Current Installs
Pro
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Rank Changes
Current
#10,617
Change
Best
#
Active Installs Growth
Downloads Growth
Downloads
Growth
Peak
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Upgrade NowReviews & Ratings
4.1
11 reviews
Overall
82%
5
8
(73%)
4
0
(0%)
3
1
(9%)
2
0
(0%)
1
2
(18%)
Tracked Keywords
Showing 1 of 1| Keyword | Position | Change | Type | Updated |
|---|---|---|---|---|
| SCP | 184 | — | Tag | 4 days ago |
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- Version
- 2.5.5
- Last Updated
- Nov 05, 2025
- Requires WP
- 2.9+
- Tested Up To
- 6.8.3
- PHP Version
- N/A
- Author
- Greg Ross
Support & Rating
- Rating
- ★ ★ ★ ★ ☆ 4.1
- Reviews
- 11
- Support Threads
- 0
- Resolved
- 0%
Keywords
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Frequently Asked Questions
Common questions about CYAN Backup
This could be many things, but the most likely issue is your site is taking a long time to backup and the web server or PHP are timing out. Make sure both have high enough time-out options set to let the backup complete.
CYAN Backup uses a status file to tell if a backup is running or not, if this file hasn't been deleted after a backup is complete you won't be able to run another backup for 30 minutes. If you wish to force the deletion of the file, go in to Options and check the "Clear active backup status" and save the settings. This will force the deletion of the file. The progress bar never updates until the backup is complete. The progress bar uses AJAX requests to the site to get the status, the backup process is pretty resource intensive, if your host cannot respond to the AJAX calls while the backup is running then you won't see the progress bar move until it does.
There are a few things to check, make sure the user name and password are correct. Make sure the host name is correct and resolvable from your web server. Make sure the user has write access to your destination path. Also the remote server MUST be on the same class 'C' subnet as your web server. FTP is insecure and you should not be sending files outside of the network you control. Honestly, you shouldn't even be doing then ;)